Privacy Policy

We are concerned about respecting your privacy when using the albert.immo site and your rights with regard to the protection and control of personal data. This is why the purpose of this charter is to inform you in a complete and transparent manner about the nature of the personal data that we collect and the use that we make of this data.
If you have any questions regarding this charter or the use of your personal data, you can contact us by email at familie@albert.immo or by mail to the aforementioned address.
The processing of personal data relating to this site is subject to Belgian law. They are in particular subject to the law of December 8, 1992 relating to the protection of privacy with regard to the processing of personal data and, from May 25, 2018, to European Regulation 2016/679 of April 27 relating to the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).

No personal data is automatically collected by the site itself. The only information we process is the information that you voluntarily communicate to us, for example by choosing a language by filling in a contact form or a request on the site, by communicating with us via e-mail, etc. in this context are the personal data that we can collect and process according to your use of the site the following:

• General personal information title, name, first name, gender, place of birth and date, telephone number, postal address, e-mail address and IP address.
• Your language preference.
• Your address details.
• The characteristics and characteristics of the immovable property for which you perform a search (your Search criteria).
• Other personal information that you actively provide, for example by requesting access to "owner login" on this website, in correspondence and/or by telephone.
• Data about your surfing behavior On various websites (for example, because our company is part of an advertising network) .

Where possible, we also register the date on which the personal information was communicated or on which certain adjustments were made to this data. The registered personal data may also contain other information, such as your preferences for products, services and / or information about your life choices (region, neighborhood, type of wanted home ...) that you have communicated to us in the context of our professional relations. Other data that is automatically collected is only collected by statistical aids, such as Google Analytics, and only relate to the date, time, your TCP / IP address, the brand and the latest version of your browser, the web browsers pages remain Furthermore completely anonymous. We may also need to process data about you, coming from third parties, such as the various portal sites or other media (Immoweb, VLAN, Logicimmo, etc.). These are only communicated to us after a request via the forms that are available on the respective web and portal sites. We can also receive information about you from partners with whom we offer joint services or perform joint marketing campaigns. Finally, we may receive information about you via social media, for example when you interact with us on these social media. We protect all the data that we have obtained from third parties in accordance with the practices described in this Charter. We also apply additional restrictions that are imposed on us by the data source.

The personal information we collect are used for the following purposes:

• Files composition of sales and rental files, as well as all other real estate that you set
• Handling of sales and rental file
• The forwarding of information to you about the immovable property for which you request information
• The forwarding of immovable property that could meet your search criteria

When you visit our website, accept that cookies have been installed on your computer to register certain information. Our cookies do not allow you to identify personally. They are mainly used to make the site work and improve your user experience, for example by remembering the chosen language. A cookie is a small file with a series of characters that will be sent to your computer when you visit a website. The life of a cookie depends on its nature. It can be a "temporary" cookie that stays on your computer during your visit to the site, or a "permanent" cookie that is stored until it expires or when it has been removed by yourself. We use the following cookies on our website: In most internet browsers you can set your cookie preferences, remove them and even switch off. However, if you decide to limit or prohibit the use of cookies by the site, this may affect your user experience and influence certain functions of the site.

We are very attentive to the safety and confidentiality of your personal information. We make every effort to take appropriate technical and organizational measures to prevent any violation of your personal information, both coincidentally and unlawfully, whether it concerns destruction, loss, unauthorized disclosure, abuse, change or unauthorized access to data On our site, you have been collected in order to guarantee and protect them of appropriate security of your personal information.

Your data is exclusively for internal use and will therefore never be allocated or sold to other natural or legal persons who are or not related to our company. In addition, all our employees or independent service providers who have access to your data have a strict confidentiality obligation. Your personal data may be passed on to subcontractors (eg banks, IT providers, clouds ...) but only in the context of services provided at our account, based on our instructions and in accordance with this statement. In the event that a third party is responsible for the processing of the collected data on our behalf and our account, a data processing agreement will be concluded by us with the third party in question to guarantee the same level of protection and confidentiality of the data collected. In any case, we remain responsible for the processing of this data. Regarding the storage of your personal data, we guarantee that you only select providers who meet the provisions of the GDPR. If necessary, we can pass on your personal information when they are imposed on us by the judicial or administrative authorities, but in accordance with the applicable legislation.

We undertake not to retain your personal data beyond the period deemed necessary to achieve the purposes mentioned in this charter.

In accordance with the current legislation, you have the right of access to correction, deletion, the limitation of processing, the opposition and the right to transfer your personal data and the right not the subject are only based on a decision based on automated processing, including profiling. You can withdraw your permission for the use you have allowed earlier at any time. The withdrawal of your permission for some use of your personal data only applies to the future, without affecting the treatments already performed. If you have any questions about the use of your personal details or to exercise one of your rights, you can submit a request via e-mail to familie@albert.immo or by correspondence to the postal address mentioned above. All applications must be accompanied by proof of your identity. You also have the right to appeal to the Commission for Protection of Privacy at the following address: Rue de la Presse 35, 1000 Brussels, tel .: 02 / 274.48.00-E-mail: Commission@Privacy Commission .b, without compromising any other legal remedy for your decision.

We reserve the right to make changes to this charter in order to take into account any legal, jurisprudential or technical developments. Only the latest version will prevail.